I had used OC-Extensions in the past, with our site amlcandles.co.uk, and have had no reason to contact support as they worked for me right out the box. With the latest extension I am using, After Purchase Review Invitation, I contacted the guys to ask about an change I would like to see. Almost immediately they got back to me and after a few emails back and forth. How happy am I? Very!
All the problems we encountered with OpenCart because of customizations, problems of different nature, the only ones able to solve them where those from OC-Extensions Team
Just wanted to post that the support offered by the developer is excellent. My problems we resolved within 30 mins of sending the first email. We have the premium membership and this is well worth having with many great products from this developer. Thank you OC extensions Team for your help.